Managing FTP users
Create, scope, and revoke TrueFTP FTP users with per-user permissions and isolated home directories.
FTP users are how people, partners, and integrations authenticate to TrueFTP. Manage them from the Users section of the dashboard.
Creating a user
Each user has:
- A username — combined with your account slug as
account-slug:usernameat login - A password
- A home directory — the root the user sees
- Permissions — any combination of read, write, delete, and list
Permission model
Grant the least privilege each user needs:
| Permission | Allows |
|---|---|
| List | View directory contents |
| Read | Download files |
| Write | Upload / overwrite files |
| Delete | Remove files |
A drop-only partner might get write + list but not read or delete. A reporting consumer might get read + list only.
Isolation
Give each partner or integration its own user and home directory. This keeps data segmented and lets you revoke one user without affecting the others — important for EDI and financial file workflows.
Disabling and removing users
Disable a user to immediately block access while keeping its files and history, or remove it entirely. Disabling is the fastest way to cut off a compromised credential.