Get in touch
Contact TrueFTP
Have a question, need support, or interested in an enterprise plan? We're here to help.
Support channels
How to reach us
Pick whatever is fastest for you — every channel is monitored by the team that builds TrueFTP.
Email us
support@trueftp.com
24-hour response time
Live chat
Available in the dashboard
For existing customers
Support hours
24/7 on the Scale plan
Mon–Fri 9am–6pm ET on all other plans
Send a message
Tell us about your inquiry
Sales questions, technical support, or enterprise plans — we'll get back to you within 24 hours.